Shipping/Cancellation Policy

SHIPPING 

All order will be delivered to your location within 12 days after date of placing order. 

Depending on where you live, the time it may time for your order to reach you, may vary. 

CANCELLATION

• You can cancel your order or a part of your order online within 24 hours of placing the order.
• Cancellation of order will not be accepted if the time frame given has expired.
• Please note, you cannot cancel products you have bought during a sale.
• Once you have cancelled an order, your refund will be credited to your card, bank account or wallet once we have finished processing the cancellation.

CANCELLATION BEFORE SHIPMENT:

Order once placed can only be cancelled within 4 hours from the placing the order, you can write to our customer support team on palettebath@gmail.com or call us on 8050796984. In such cases, the order will be cancelled and your refund will be credited to your card, bank account or wallet once we have finished processing the cancellation.

Please note, you cannot cancel products you have bought during a sale.